At Kingz Closet, we are committed to delivering a smooth, fast, and reliable shopping experience for every customer.

All orders are carefully processed and packed within 2–4 business days.

Once your order is shipped, you will receive a confirmation email with a tracking number.

This allows you to follow your package until it reaches your doorstep.

Delivery times may vary based on your location, holidays, and courier schedules.

We take great pride in the quality of our hoodies, joggers, beanies, and sets.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.

Our support team will review the issue and offer a suitable solution.

This may include a replacement, exchange, or store credit depending on the situation.

To be eligible for a return, items must be unused, unwashed, and unworn,

and must be sent back in their original packaging with all tags attached.

Please note that customers are responsible for return shipping costs,

except in cases where the mistake is from our end.

Refunds are processed within 3–7 business days after we receive the returned item.

Once approved, the refund will be issued back to your original payment method.

We do not accept returns on sale items, clearance products, or gift cards.

Your satisfaction is our top priority.

If you have any questions or concerns about shipping or returns,

please feel free to reach out to the Kingz Closet support team anytime.